Wednesday, June 02, 2010

A 'uncaged' way forward

Employing prisoners in call centre is a good precedence

Every initiative for a good cause is worth mentioning. This time it is nothing big but certainly should not be overlooked or underestimated as well. An Indian company by the name Radiant Infosystems, a global provider of end-to-end IT and Enabled services across industries, such as media, publishing education, and healthcare is planning to employ prisoners in Hyderabad's Cherlapally Central Jail. Around 250 inmates will work in the new centre, initially processing insurance claim forms and bank account applications for Indian clients. However, the company promised that all the precautionary measures will be taken to address various possible irregularities.

According to the Central Bureau of Investigation, there are 3,76,396 inmates in central, state and jails in national territories in 2007 while the total available capacity is 2,77,304 and with the occupancy rate of 135.7 as against 141.4 in 2006. Though the data related to their education background and qualification is unavailable, figures show that over 41,996 inmates have gone through various vocational courses from agriculture, carpentry, canning, tailoring, weaving, handloom and many others. The gross value of goods produced by inmates touched about Rs.6075.5 lakh. In such situations, initiatives like employing inmates in call centres, giving them real exposure, would definitely enhance the status of prisoners. More importantly, as researches show that inmate earns less than 20 pence per day for making furniture today, with the new initiative; if they are hired by the call centre, they may be able to make up to £1.50. There are many qualified inmates imprisoned for dowry or like small cases.

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Source :
IIPM Editorial, 2009


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

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